Money-back guarantee & refund policy

We stand behind the quality of our work. If we fail to deliver according to our commitments, we offer refunds under the conditions outlined in this policy. Your satisfaction and trust are important to us.

You may be eligible for a refund in the following situations:

Missed deadline

If we fail to deliver your order by the agreed deadline.

Quality issues

If the work doesn't meet the specified requirements.

Plagiarism

If delivered work contains unoriginal content.

Non-delivery

If we are unable to complete your order.

Duplicate payment

If you were charged multiple times for the same order.

To qualify for a refund, the following conditions apply:

• Refund requests must be made within the specified timeframe.
• You must provide evidence supporting your refund claim.
• The issue must not result from inaccurate information you provided.
• You must allow us the opportunity to revise the work first, where applicable.
• Refund eligibility is assessed on a case-by-case basis.

• Contact us: reach out to our support team with your order details.
• Explain the issue: provide a clear description of the problem.
• Submit evidence: include any relevant documentation.
• Review period: we will review your request within 3–5 business days.
• Resolution: if approved, refunds are processed to your original payment method.

In some cases, partial refunds may be offered:

• When work partially meets requirements.
• When revisions can address some but not all concerns.
• When deadlines are partially missed.
• Based on the specific circumstances of each case.

Refunds may not be available in these situations:

• Change of mind after work has begun.
• Requests made outside the refund timeframe.
• Issues resulting from inaccurate information you provided.
• Violations of our Terms and Conditions.
• Work that meets the original specifications.

In many cases, we offer free revisions before processing refunds. This allows us to address your concerns and deliver work that meets your expectations. Revisions are often the fastest path to satisfaction.

Approved refunds are typically processed within 5–10 business days. The time for funds to appear in your account depends on your payment provider and method.

To request a refund or learn more about our guarantee:

• Email: refunds@domyhomework.co
• Support: support@domyhomework.co
• Or use the form on our Contact page.