Privacy Policy

1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Contact Information: Name, email address, phone number
• Account Information: Username, password, and account preferences
• Academic Information: Educational level, institution name, subject areas
• Order Information: Assignment details, deadlines, special instructions
• Payment Information: Billing address and payment method details (processed securely through our payment processors)

Automatically Collected Information

• Usage Data: Browser type, IP address, pages visited, time spent on pages
• Device Information: Device type, operating system, unique device identifiers
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process and complete your homework assistance orders
• Communication: To send order confirmations, updates, and respond to inquiries
• Quality Assurance: To match you with appropriate experts and ensure high-quality work
• Payment Processing: To process payments and prevent fraudulent transactions
• Customer Support: To provide assistance and resolve any issues
• Service Improvement: To analyze usage patterns and improve our platform
• Legal Compliance: To comply with legal obligations and protect our rights
• Marketing: To send promotional emails about our services (you can opt-out anytime)

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

• Expert Writers: We share necessary assignment details with matched experts to complete your order
• Service Providers: We work with trusted third-party providers (payment processors, hosting services, analytics tools) who assist in operating our platform
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred

We do NOT share your personal information with your educational institution. Your use of our services is completely confidential.

4. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure payment processing through PCI-DSS compliant payment gateways
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis
• Encrypted data storage

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Track your activity to show relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account information is retained while your account is active
• Order history and completed assignments are retained for quality assurance and dispute resolution
• Financial records are retained as required by law (typically 7 years)
• You may request deletion of your data by contacting us at orders@domyhomework.co

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at orders@domyhomework.co

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately at orders@domyhomework.co.

10. International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users (for material changes)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: